![]() Your Intella (trial) license has expired (H0041) If problem persists, open a Command Prompt (as administrator) and start the license manager by running: If this problem persists, open a Command Prompt (as administrator) and run: EnCase, Smart Mount) and reinstall Intella. Please close down all HASP-related programs (i.e. This error code can be caused by other HASP-protected programs. ![]() You will need to turn off your security software and then reinstall Intella as administrator. Also make sure that the Intella files and the HASP files are added to the white list of any security software that you are running on the system. In this case Intella will need to be reinstalled to fix the issue. If step 1 does not fix the issue, security software such as antivirus or the firewall may be getting in the way, or they may have removed vital files.If it has been stopped for any reason, try starting the service to see if that fixes the issue. Check the status of the Sentinel LDK License Manager service (hasplms.exe) in Windows Task Manager or Services.HASP Error 33 means that the Sentinel LDK license manager is not running, or the dongle driver has been blocked or deleted. ![]() Unable to access HASP SRM Run-Time Environment (H0033) Intella will only run via a RDP or terminal session with the dongle plugged into the machine running Intella. This error code may be triggered because you are trying to use Intella via a remote desktop connection. Terminal services detected, cannot run without a dongle (H0027) This error code may be caused by other HASP dongle protected programs. Below you will find a list of the errors that have been reported to us, together with the solutions for these errors. You may receive a HASP-related error during the installation process or when attempting to launch the application.
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